Solutions · Operations
Orders, stock and handovers on one set of data
We connect the webshop, the ERP, the warehouse and the people in between, so work moves forward without someone copying it from one screen to another.
Order to fulfilment
- ShopOrder paid
- ERPSales order createdStock reserved
- WarehousePicking list sent
- CourierLabel created
- EmailTracking sent to the customer
Where operations lose their day
Orders are copied between systemsSomeone retypes each webshop order into the system the warehouse uses.
Stock numbers disagreeThe shop, the spreadsheet and the shelf each tell a different story.
Handovers happen in chatWho does what next is agreed in messages, and things fall between people.
Onboarding is a checklist in someone’s headAccounts, equipment and access for a new colleague are arranged from memory.
Use cases
What we build for operations
Each one removes a manual handover between two systems or two people.
Orders that reach the warehouse on their own
An order placed in the shop or by email appears in the ERP, on the pick list and with the courier, entered once.
Open use case ERP and business systemsBusiness automationOne stock figure in every system
Stock levels kept in step between the warehouse, the ERP and every sales channel.
Open use case Business automationCustom softwareNew colleagues ready on day one
Accounts, equipment, documents and first-week tasks set in motion from one form.
Open use caseOne source of truth
Stock counted in one place and shown everywhere
We agree which system owns the stock figure and push changes to the others as they happen. Salespeople, the shop and purchasing all look at the same number.
- Reservations for open orders
- Reorder prompts for regular items
- Differences reported instead of silently overwritten
Stock in the ERP
- PPressure valve DN25Main warehouseIn stock
- FFlow sensor FS-200Purchase order on the wayLow
- CControl unit CU-8Reserved for two ordersReserved
Repeatable handovers
Processes that start from one form and finish themselves
Onboarding a colleague or a client, opening a project, closing a job: each has steps that are the same every time. We turn them into a workflow with an owner for each step and a record of what was done.
- Tasks created for the right people
- Accounts and folders set up automatically where possible
- A person approves the steps that grant access
Onboarding: new colleague
- Accounts createdEmail, chat and project toolsDone
- Equipment requestedTask for the office managerDone
- Introductory meetings bookedCalendar invitations sentDone
Services behind these solutions
ERP and business systems
Stock, purchasing, sales and projects in one system, connected to the rest.
Read moreBusiness automation
Workflows between the shop, the warehouse, the courier and your team.
Read moreCustom software
Portals and internal tools for the work no off-the-shelf product covers.
Read moreExamples
Operations builds, step by step
Questions from operations teams
Do we need an ERP before we can automate?
No. Many first projects connect a webshop, a spreadsheet and email. If the analysis shows the spreadsheet is the limit, we will say so and explain what an ERP would change.
What happens when an automation fails?
A person is alerted with the details, and the item waits in a queue to be retried. We design every workflow so that a failure is visible and nothing is silently dropped.
Can you connect to our courier or warehouse software?
If it offers an API, file exchange or even structured email, usually yes. We check each connection in the analysis.
How much will this disrupt daily work?
We build next to the current process, test with a small part of the real work, and switch over once the people doing the job are comfortable with it.
Show us one process. We will show you what it could look like.
The analysis is free, takes about an hour of your time, and ends with a written summary you keep.
Prefer to read first? See examples