Services

Seven services that fit together

Automation, AI, CRM, ERP, custom software, websites and care. Start with the one that hurts most today; the rest connect to it when you need them.

Why one team

The work is in the connections

A CRM on its own is a database. An ERP on its own is another. The time is saved when an enquiry becomes a deal, the deal becomes an order, and the order becomes an invoice without anyone retyping it. That is easier when the same people set up all three.

  • One team that knows how your systems fit together
  • No handover between vendors when something crosses a boundary
  • Each new project builds on the last instead of starting again

One enquiry, three systems

  1. WebsiteEnquiry receivedForm on the product page
  2. AIDetails read and checkedCompany, product, quantity
  3. CRMContact and deal createdAssigned to the owner
  4. ERPStock and price looked upAdded to the deal
  5. EmailQuote drafted for approval

A person approves the quote before it is sent

How we start

Start small. Prove it. Then grow.

Every service begins the same way, whichever one you choose.

  1. 01

    Free process analysis

    You walk us through one process as it runs today. We map it and tell you in writing what we would change first.

  2. 02

    Fixed-scope pilot

    One build with an agreed scope and a clear definition of done, put into daily use with the people who will rely on it.

  3. 03

    Care and next steps

    We keep it running, fix what breaks and work through the next improvements on your list month by month.

Use cases

Or start from the problem

If you know what is slow but not which service fixes it, these pages begin with the problem.

SalesBusiness automationCRM implementation

Every enquiry in the CRM, without retyping

Enquiries from forms, email and chat become contacts and deals in your CRM, with the right person notified.

Open use case
SalesBusiness automationCRM implementation

Quotes drafted from your price list

A quote is drafted from the deal, your price list and current stock, and waits for a salesperson to approve it.

Open use case
SalesCRM implementationBusiness automation

No open quote left without a follow-up

The CRM reminds the owner, drafts the follow-up and shows which deals have gone quiet.

Open use case
SalesCRM implementationBusiness automation

A sales report nobody has to build

Pipeline, won and lost deals and activity, delivered on a schedule straight from the CRM.

Open use case
Finance and adminAI integrationsBusiness automation

Supplier invoices read, matched and ready to post

Incoming invoices are read, matched to purchase orders and sent for approval before they reach the books.

Open use case
Finance and adminAI integrationsBusiness automation

Data out of documents, into your systems

Contracts, forms, delivery notes and statements are read and their data placed where it is needed.

Open use case
Finance and adminBusiness automationERP and business systems

Overdue invoices chased politely and on time

Reminders go out on a schedule from your open invoices, and the awkward cases go to a person.

Open use case
Finance and adminBusiness automationAI integrations

The monthly report, assembled for you

Figures from accounting, sales and operations pulled into one report on a schedule, with a written summary.

Open use case
Customer supportAI integrationsBusiness automation

A support inbox that sorts itself

Incoming messages are sorted by topic and urgency, routed to the right person and given a draft reply.

Open use case
Customer supportAI integrationsCustom software

An assistant that answers from your documents

Staff or customers ask in plain language and get an answer drawn from your documents, with the source shown.

Open use case
Customer supportBusiness automationAI integrations

Customers check their order without writing to you

Order and delivery status available on your site or by reply, pulled live from the shop and the courier.

Open use case
OperationsBusiness automationERP and business systems

Orders that reach the warehouse on their own

An order placed in the shop or by email appears in the ERP, on the pick list and with the courier, entered once.

Open use case
OperationsERP and business systemsBusiness automation

One stock figure in every system

Stock levels kept in step between the warehouse, the ERP and every sales channel.

Open use case
OperationsBusiness automationCustom software

New colleagues ready on day one

Accounts, equipment, documents and first-week tasks set in motion from one form.

Open use case

Common questions

What is the free process analysis?

A call where you walk us through how a piece of work gets done today. We map the steps, point out where time is lost, and send you a short written summary of what we would automate or build first and why. You can take that summary anywhere.

Do we have to replace the tools we already use?

Usually not. Most of our work connects what you already have: email, spreadsheets, accounting, a webshop, a CRM. We suggest a new system only when the current one is the thing holding you back.

How do projects start?

Small. After the analysis we agree one fixed-scope pilot with a clear result, build it, and put it into daily use. You decide what comes next once you have seen it work.

How do you price the work?

Every project is quoted after the analysis, as a fixed scope with a fixed price, so you know the cost before anything is built. Ongoing care is a monthly agreement.

Who owns what you build?

You do. Workflows run in your accounts, code lives in your repository, and the documentation is written so another team could take it over.

What happens to our data when AI is involved?

We agree up front which data may leave your systems and which may not, choose models and hosting to match, and keep a person in the loop wherever a wrong answer would cost you.

Show us one process. We will show you what it could look like.

The analysis is free, takes about an hour of your time, and ends with a written summary you keep.

Prefer to read first? See examples